Steps for reporting of financial cyber frauds:-
Any victim of financial cyber fraud can dial helpline number 1930 or report the incident on National Cybercrime Reporting Portal (www.cybercrime.gov.in).
A Bank or financial intermediary or payment wallet can also report financial cyber fraud through above-mentioned modes.
The complainant must provide the following information in case incident is reported on helpline number:
- Mobile Number of the complainant
- Name of Bank/Wallet/Merchant from which amount has been debited
- Account No./Wallet Id/Merchant Id/UPI Id from which amount has been
Debit card/Credit card number in case of fraud made by using credentials of Debit card/Credit card
Screen shot of transaction or any other image related to fraud, if available
After reporting of complaint/incident, the complainant will get a system generated
Log-in Id/acknowledgement number through SMS/Mail. Using the above Log-in Id/acknowledgement number, the complainant must complete registration of complaint on National Cybercrime Reporting Portal (www.cybercrime.gov.in) within 24 hours. This is mandatory.
On receipt of complaint, the designated Police Officer will quickly examine the matter and after verification report to concerned Bank/financial intermediary or payment wallet, etc., for blocking the money involved in the financial cyber fraud.
Thereafter, due action as per law will be taken in each case by Police/Bank/Payment wallet/Financial Intermediary.
Use of this facility will help a victim of financial cyber fraud in retrieving the money and help Police in identifying the cyber criminal(s) and take legal action as per law.
Below are steps you can take to report financial cyber frauds:-
Contact your bank or financial institution: If you notice any unauthorized transactions or suspicious activity on your bank account or credit card, immediately contact your bank or financial institution to report the fraud. They can guide you on the next steps to take and also help you with recovering your money.
File a complaint with the Cyber Crime Cell of your city police: You can file a complaint with the Cyber Crime Cell of your city police by visiting them in person, calling the helpline number, or filing an online complaint through the Cyber Crime Portal.
Register a complaint on the Cyber Crime Portal: Visit the Cyber Crime Portal of the Ministry of Home Affairs, Government of India, and register a complaint by providing all the necessary details about the financial cyber fraud that you have experienced.
Provide all relevant information: When reporting the fraud, provide as much information as possible, including the name of the person or organization involved, the amount of money lost, the date and time of the transaction, and any other relevant details that you may have.
Follow up on your complaint: Once you have filed a complaint, follow up with the concerned authorities regularly for updates on the progress of your complaint. You can also provide any additional information that may be required to help them investigate the fraud.
Remember, reporting financial cyber fraud is crucial in helping law enforcement agencies identify and prosecute cyber criminals. By reporting the fraud, you can not only help recover your money but also help prevent others from falling victim to the same crime.
