■ Any victim of financial cyber fraud can dial helpline number 1930 or report the incident on National Cybercrime Reporting Portal (www.cybercrime.gov.in).
■ A Bank or financial intermediary or payment wallet can also report financial cyber fraud through above-mentioned modes.
■ The complainant must provide the following information in case incident is reported on helpline number:
- Mobile Number of the complainant
- Name of Bank/Wallet/Merchant from which amount has been debited
- Account No./Wallet Id/Merchant Id/UPI Id from which amount has been
- debited
- Transaction Id
- Transaction date
- Debit card/Credit card number in case of fraud made by using credentials of Debit card/Credit card
- Screen shot of transaction or any other image related to fraud, if available
- After reporting of complaint/incident, the complainant will get a system generated
■Log-in Id/acknowledgement number through SMS/Mail. Using the above Log-in Id/acknowledgement number, the complainant must complete registration of complaint on National Cybercrime Reporting Portal (www.cybercrime.gov.in) within 24 hours. This is mandatory.
■On receipt of complaint, the designated Police Officer will quickly examine the matter and after verification report to concerned Bank/financial intermediary or payment wallet, etc., for blocking the money involved in the financial cyber fraud.
■ Thereafter, due action as per law will be taken in each case by Police/Bank/Payment wallet/Financial Intermediary.
■ Use of this facility will help a victim of financial cyber fraud in retrieving the money and help Police in identifying the cyber criminal(s) and take legal action as per law.
Wondering how to become a #CyberVolunteer? Follow these steps and start contributing to the nation's fight against #cybercrime.
— Cyber Dost (@Cyberdost) January 11, 2023
Remember the #Cybercrime #Helpline No. 1930 and the National Cybercrime Reporting #Portal https://t.co/cr6WZMNKeE #online #StaySafeOnline #Yuvashakti pic.twitter.com/bO99sm2fTn
